Professional Services, Technology

Advantage Answering Plus had a goal of standing out as a forward-thinking, family-owned answering service lost in a sea of corporate conglomerate call centers. 20|20 aimed to bolster its seamless services by bringing the company’s progressive culture and bubbly personality to the forefront. With a charming wink, Advantage’s revitalized brand became a source of pride for its own team and the clients it serves across the country 24/7.

Services Provided

  • Messaging
  • Logo
  • Visual Identity
  • Infographics
  • Website
  • Print
  • Video

Website Design

On a mission to break the stereotype of outdated, impersonal call centers, 20|20 put people in the spotlight of Advantage Answering Plus’ new website. Smiling faces greet users while simple, fun videos breakdown their services and deliver a direct call to action.

Web Video Production

20|20 created several key explainer videos to answer one of Advantage’s most commonly heard questions: what do answering services actually do? Advantage was able to tell its story with its signature bubbly personality through animated videos that tie each service together with a smile.

“It was such a pleasure working with 20|20. We are so pleased with the results.”

Marci Imes, Advantage Answering Plus Founder

Ready to reach your goals?

Let’s get started